FAQ

Do you ship internationally?

Sorry, no. We only ship within The United States.

 

How long does it take to ship my shirt order?

Shirts are usually printed and shipped within 5 to 6 days after an order is placed, excluding weekends and holidays.  All orders are printed by hand Monday - Thursday.  We do not keep any preprinted clothing items in stock. Items are printed after an order is placed and processed on our end. There might be times when we are booked with orders, out of certain size shirts or prints and have to restock, all of which can add a few days to the above time frame to complete an order.  After orders are printed we ship them out as soon as possible. We ship Tuesday - Friday. Weekends and holidays could factor into that time frame as well. We are a small family operation and the process of printing, packaging and shipping are done entirely by us. Thanks in advance for your patience in the event an order takes a little longer than it should. We are not a fast paced mass producing print and fulfillment operation.  We are hands on throughout the entire process of printing, packaging and shipping items out.  Sorry for the long answer but we like to be as transparent as possible.

 

What are the shipping options?

All of our orders are shipped via USPS. We do not use FedEx or UPS.

 

How long does your standard shipping take?

Our shipping services are through USPS. You choose which option is best for you at time of purchase if shipping options are listed. After your order is shipped (Tuesday - Friday) it usually takes 2-4 business days for your package to arrive. As mentioned above, busy times, weekends and holidays could add to that time.

 

What is Gatekeeper Prints?

We are a small private print and fulfillment operation providing our services exclusively for a few local brands.  We do not do graphic design work or print work for the public. 

 

If I am local and don't want to pay for shipping, can I go to your location to pick up my order or see shirts in person to purchase?

No, we do not stock any premade products in our inventory. We do not have a location for pick ups or walk in shoppers. All orders must be submitted and paid for through our website only. Sorry, no exceptions.

 

Shirt sizing?

They run true to size. For reference, I am 5'10" and 180 pounds and I can wear a large or an XL. Personally I prefer the looser fit of an XL, especially when a shirt has any type of print on it. If you prefer a streetwear style oversized fit and look then order a size up. 

 

Do your prints contain chemicals?

For now, all of our prints are high quality heat transfers. The transfers we use on our clothing items have water-based inks without harsh or toxic chemicals. All of the heat transfers are certified Standard 100 by OEKO-TEX, the gold-standard in health and safety for fabrics.